****oo service

Hi All.

Standard bank seapoint has got to have the worst customer service ever... So bad, I actually went to open a new FNB account x 2... I then realised, its such a mission to move my beneficiaries over to new FNB accounts... I have no words for the way Seapoint branch handles clients... Actually, I do have words, but refuse to use it on this platform..

I believe they do not understand the meaning of " CUSTOMER SERVICE ".. This is the process by which you assist your clients and ensure they have been helped with the issues, what ever it may be.. You also use the customer service to maintain relationships and also, find new clients as your happy customer will surely recommend to family and or friends... we, your customers pay your salaries yes?

I will however take this opportunity to persuade you customers out there against opening any new accounts and refer Standard bank to anyone..

Rather disappointing how standard bank operates... and ontop of it, we pay standard bank fees... lots and lots and lots of bank charges... daily.. yes daily..

Standard bank.. be lekker man, dont be the other word.. ****oo.. thats a more user friendly word...

Come on guys.. can you not better your service quality?

From a very unhappy client of yours.