Only 2 consultants at help desk on long queues daily.

Item: Standard Bank
Rating: 1
Author: Carol K

Standard bank Tubatse crossing

They have 2 consultants at help desk, one just went on lunch,yes its in their rights to have lunch time...but now they do not get a replacement in the mean time..the queue is long and 1 customer can take up to 15 to 30 min depending on their enquiries.

They must please do something about this...because wow this is bad and inconsiderate of them about their customers.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

07 Apr 2022, 14:11

Hello Carol

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our Management team.

We will be in touch with further feedback.

Standard Bank Help Centre
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Standard Bank's reply07 Apr 2022, 14:11

Official

Hello Carol

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our Management team.

We will be in touch with further feedback.

Standard Bank Help Centre
***