Online Platform is down
Your online platform is down and its month end for some of us. I just switch the salary from other bank to standard bank and with the first month i am getting this problem... I think i will switch again from Standard Bank if this is what happens. Mobile App keeps saying "Try Again." Your Internet Banking also keeps loading and nothing happens, this is really frustrating.
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Replies (1)Standard Bank's replyOfficial
23 Apr 2021, 23:38Dear Avhashoni Decide,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************
Best regards,
Standard Bank's reply23 Apr 2021, 23:38
Official
Dear Avhashoni Decide,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************
Best regards,
