ZM
Zinhle M
1 reviews | Active since Oct 2015
27 Oct 2015, 09:44
Online payment from standard bank to standard bank
I'm so disappointed with standard bank online transfers.Sunday at 3 pm, my partner transferred money into my account .I only got it today morning after more than 24 hours and it was really urgent as i needed it to go to hospital.<br> <br> This morning he transferred again , but the money is not reflecting still they say it takes 24 hours.What I fail to understand is why it take this long since its standard bank to standard bank.Please do something about this because i'm really tired with this bad service.I've been a loyal customer for more than 10 years, if you can't service our needs we will move to other banks who appreciate us.
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Standard Bank's replyOfficial
28 Oct 2015, 14:14Hello mthimz,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Oct 2015, 14:14
Official
Hello mthimz,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***