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Abdul H

1 reviews | Active since Mar 2020

11 Feb 2021, 14:58

Online loan application - Very poor customer experience

It’s been an extremely painful experience. I completed an online loan application, was approved, did the debi check mandate, everything was done. Still no funds paid out more than 24 hours later.

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Replies (1)
Standard Bank
Standard Bank's reply11 Feb 2021, 23:11
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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