JvdL
Johan-Pledge van der Linde
1 reviews | Active since Feb 2018
11 Apr 2023, 10:14
Online isnslower than going into a bank and doing it yourself
I have app**** for a personal loan online only to be contacted to upgrade my account and sell me a credit card. When i phone to ask about the loan i get told it will be taken up and they are waiting for documents. The documents i sent a week back. So doing things online takes longer than going into the branch as no one kniw whats going on.
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Standard Bank's replyOfficial
11 Apr 2023, 10:16Dear Johan-Pledge
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Apr 2023, 10:16
Official
Dear Johan-Pledge
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team