Online ***** case declined

Am Dikeledi Mansi. On the 18th February 2023, I received sms's notifying me of unknown transactions in my bank account. I quickly logged in my banking app and noticed that instant money cash transactions of R4 500, R2000 and R500 were transferred to three different cellphone numbers respectively. I immediately contacted the bank ***** department who deactivated my account. I was advised to open a ***** case with SAPS, make an an affidavit and e-mail it back to them. On the 22nd of February 2023 I received a call at 9h41 from one of the bank consultants informing that the investigation has been done and no trace of ***** found in my case however the goodwill offer of R3 500 will be given. I declined the offer. On the 6th of March 2023 I received an e-mail with the offer still stands. I don't want it period. If standard bank SA is unable to protect our hard earned monies and think that they can bribe me with 50% of what I lost, then they need to close shop. This has been a while and I need my money. Hellopeter please help. 🙏