1 reviews | Active since Feb 2017

30 Oct 2018, 03:44

Online credit card application declined

Item: Standard Bank
Rating: 1
Author: Nizaam S

I app**** online to check if i qualify for a standard bank credit card only to shockingly find that my application was declined. My credit record with experian is healthy i have no negative information or listings defaults etc and all my accounts are paid ontime and my balances are very low infact my score rating shows very good account conduct on experian. I have never owned a credit card before but need it as i plan to purchase property to build a good record. I cant believe Standard would stoep this allow nd not allow first time clients a chance or exact reasons why. I would like my application reveiwed please.

Helpful (0)

Replies (5)

Standard Bank's replyOfficial

30 Oct 2018, 05:49

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply30 Oct 2018, 05:49

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

30 Oct 2018, 05:49

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply30 Oct 2018, 05:49

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Nizaam S's updateReviewer Update

30 Oct 2018, 07:22

Just a automate response

Nizaam S's update30 Oct 2018, 07:22

Reviewer Update

Just a automate response

Nizaam S's updateReviewer Update

30 Oct 2018, 15:19

Stil no one has gotten back to me my experian report is clear and i would like this escalated and reveiwed.

Nizaam S's update30 Oct 2018, 15:19

Reviewer Update

Stil no one has gotten back to me my experian report is clear and i would like this escalated and reveiwed.

Nizaam S's updateReviewer Update

30 Oct 2018, 17:16

This has been sorted went into standard bank and it was approved.

Nizaam S's update30 Oct 2018, 17:16

Reviewer Update

This has been sorted went into standard bank and it was approved.