KR
Keotshepile R
1 reviews | Active since Jul 2019
13 Nov 2019, 12:33
Online credit card application
Did an online credit card application on Monday, I yesterday sent supporting docs, today when I call to check the status the consultants on the phone can't find my application, what's happened to my application because I received a ref no. my id number is ***, I was promised someone will call me I have not received any call, please assist.
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Standard Bank's replyOfficial
13 Nov 2019, 16:29Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Nov 2019, 16:29
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***