Online Credit Card Application

Item: Standard Bank
Rating: 1
Author: Christa M

Not even one star is applicable. I app**** on Monday, received automated response on Monday with reference. Then today, received a sms to say they tried to contact me (they didn't) and to respond "1" and they would call immediately (they didn't). I've been on the phone with various consultants since then and nobody can find the application or even assist with status of application.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Apr 2019, 11:52

Hi Christa

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***
***

Standard Bank's reply10 Apr 2019, 11:52

Official

Hi Christa

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***
***

Standard Bank's replyOfficial

11 Apr 2019, 15:55

Dear Christa Maans

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has already been sorted out.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply11 Apr 2019, 15:55

Official