1 reviews | Active since Mar 2017

22 Jan 2020, 13:42

Online credit card

App**** for credit card online and it was approved. They called me and discussed all the terms and conditions and said card will be sent to my nearest branch 2weeks ago. Every time I call they keep on escalating. No even bother to give feedback on what is the hold up

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Replies (1)
Standard Bank
Standard Bank's reply23 Jan 2020, 01:42
Official
Hello Meisy
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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