Online CC fails and now Bank wants to proccess it after the fact

<p>I attempted to use my CC online to pay a reputable institution. It failed.</p> <p>I used a credit card from a different bank, and it suceeded.</p> <p> </p> <p>Now Standard Bank ***** divisions calls me wanting to process the transaction.</p> <p>The transaction was not **********, however if they process the transaction now it is of no use to me as the goods ordered are digital and the tx failed.</p> <p> </p> <p>I explained this to the person calling me - but they were rude insisting that either the tx was *****, or it must be processed.</p> <p> </p> <p>The guy hung up on we when I explained that if was not *****, but it is to late to process the transaction.</p> <p> </p> <p>Do the people at Standard bank not understand how the internet works? Or do they simply want to get their tx fees no matter the inconvenience to me.</p> <p> </p> <p> </p>