Online ***** Case 036793

This is a second review on the same case that I've been dealing with for the last 4 months, it's a refund from a ***** incident. Last week I spoke to someone called Gordon, who was meant to give me feedback, and has only called a week later with no solid feedback. The initial agent Abongile Mfanyana has not responded to several emails I sent, and assured that the refund from Bidvest would happen within 15 working days, and this was on the 30 August, the 15 day period has long expired. This has been a horrible experience with Standard Bank.