lG
loise G
1 reviews | Active since Aug 2011
08 Feb 2019, 22:10
Online banking reset to zero
Why does my monthly limit for online banking reset to zero and you make me go into the branch. This is the 2nd time it has happened, I think it is inconveniencing and unprofessional of SB more so as I only find out when I log in to make a payment.
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Standard Bank's replyOfficial
10 Feb 2019, 06:00 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply10 Feb 2019, 06:00
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
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