1 reviews | Active since Nov 2016
Online banking options
<p>Standard bank online banking does not have the option to access past statements longer than a 180 days ago. if you want to request a customer care person to email you these statements you pay R52 per month. So if I want my past statements to submit my tax returns I will pay R300 + to do so. I think this is rediculous seeing that a bank like FNB you can access these statements for free. There are in fact many options online at standard bank that limits your experience - if you make a payment to someone you cannot select pay immediately if that person is at another bank. In today's day and age a much better experience is required. </p>
Good day Juanita Meyer
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Juanita Meyer
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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