cM
conrad M

1 reviews | Active since Aug 2015

03 Aug 2015, 09:23

ONLINE BANKING OFFLINE.... again!!

I have been a client of Standard Bank since 1991, and as of today, I am considering taking my business elsewhere. Frankly, I've had it with Standard Bank - the issues are too numerous to name here.<br> <br> I will name one: How on EARTH can Standard Bank let their ONLINE BANKING be OFFLINE at the end/beginning of the month (August 2015) AGAIN.....!!! I've lost count of how many times Standard Bank's ONLINE BANKING has been OFFLINE at the end of a month!! This would be an hilarious farce, if it wasn't such a serious issue!<br> <br> I think this is an essential service in which Standard Bank is FAILING their customers. It is, in today's age, unacceptable to say the least. Just look at all the other complaints this morning (03 Aug 2015) on hellopeter about this same issue. <br> <br> I am going to start moving my business away from Standard Bank - enough is enough. <br> <br> Standard Bank.... moving backwards!<br>

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2015, 08:23
Official
Hello wiledog_x,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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