1 reviews | Active since Oct 2016

27 Sept 2018, 15:04

Online banking not working

I cannot use internet banking. I always get an error saying "There was a problem retrieving this dashboard", please try again later. It has been 2 days now.

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Replies (2)
Standard Bank
Standard Bank's reply27 Sept 2018, 15:22
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Sept 2018, 15:07
Official

Dear Godfrey Hlongwane

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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