WK
Walter K

1 reviews | Active since Feb 2012

20 May 2019, 13:42

Online Banking - Menu Button

New Online Banking The New Menu Button makes the Online Banking SUCH a PAIN to use now. A Step Backwards now, NOT FORWARD. How can an extra step make life easier for clients? Impossible.

NB. I don't use Cell phone so I am only interested in the Online Banking

0
Replies (2)
Standard Bank
Standard Bank's reply20 May 2019, 14:31
Official
Dear Walter
 Thank you for posting a comment. 
    
 One of our consultants will be in contact with you as soon as possible. 
    
 Regards, 
 Complaint Resolution Centre 
 *** 
 ***

Best regards,

Standard Bank
Standard Bank's reply22 May 2019, 10:46
Official
Dear Walter 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being looked into.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Best regards,