EH
Erika H

1 reviews | Active since Feb 2010

19 May 2017, 13:00

ONLINE BANKING HOME AFFAIRS NOT WORKING

<p>I have tried for 3 days now to get the online banking approval and payment done on this stupid banks site!! Just to be told that I have to log onto the old site. Tried that and now it has bombed me out of it!!! WTH cant you guys get anyting right. WHY DEVELOP A NEW SITE AND NOT HAVE THE RIGHT SERVICES AVAILIBLE TO US!!!!!!!! GET WITH IT STANDARD BANK WE DONT WANT TO GO INTO YOUR STUPID BANK TO SEE MORE STUPID PEOPLE THAT DOES NOT KNOW HOW TO HELP US!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>GET YOUR IT GUYS TO GET IT RIGHT FIRST TIME </p>

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Replies (2)
EH
Erika H's update23 May 2017, 12:58
Reviewer Update

I need to reply to my complaint and give credit where it is due. Nkululeko Sithole you have gone out of your way to assist me even when your IT guys gave me uphill during our conference call. You are going to go places Sir!! Thank you so much for going the extra mile and helping me to restore my faith in Standard Bank. Guys you have a winner here!

Standard Bank
Standard Bank's reply23 May 2017, 15:05
Official

Dear Erika

Thank you for the feedback. It is really appreciated.

Complaint Resolution Centre

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