RS
Reghardt S
1 reviews | Active since Jun 2013
29 Jan 2019, 13:33
Online banking extremely slow today
Today the internet banking servers are so slow that the site has become unusable. Finish sign-in and you are taken back to the first login screen. Moreover, using a site like this feels very insecure. Is the data being routed to Nigeria today? You just don't know.
But when I get charged for this service, there is never a malfunction. You will always pay on time and the full amount. Even if the performance is worse than a free service.
Don't contact me about this. Just fix your business.
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Standard Bank's replyOfficial
29 Jan 2019, 14:29 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jan 2019, 14:29
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***