BA
Brooke A
1 reviews | Active since Jan 2018
13 Dec 2021, 08:16
Online banking
Sick sick of standard Bank honestly, cannot use my online banking for three days now? Imagine calling your call centre 10 times and absolutely no one can assist. Pathetic service honestly I hate this bank after 25 years of banking with you you give the worse service!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Dec 2021, 15:15Dear Brooke A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply13 Dec 2021, 15:15
Official
Dear Brooke A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
BA
Brooke A's updateReviewer Update
14 Dec 2021, 08:04Still waiting on assistance, this is not seen as urgency????
BA
Brooke A's update14 Dec 2021, 08:04
Reviewer Update
Still waiting on assistance, this is not seen as urgency????