Online banking and App no assistance

<p>Hi, i have been struggling with my standard bank app and online banking for a while.. with no help.</p> <p>Today i went to the southgate branch for assistance and i waited for 2 hours to be assisted. </p> <p>After that app stopped working after a few minutes after i had left the bank.....then it means back to square one, as people who try to help me at the bank seem to be clueless.</p> <p>I am upset as there are transactions that i need to process urgently. This has been going on for a while. Can i get assistance please.</p> <p> </p>