SG
Stuart G

1 reviews | Active since Dec 2014

20 Jul 2015, 11:00

Online banking a joke

Standard Bank's slogan is \moving forward""; enter my card number and keep getting told it is not recognised;\""goodbye\"". They do not even transfer you to a prestige banker to manually verify yourself.<br> <br> Now I need to make a forex payment and again I cannot do this online. So I guess I'll transfer the forex amount to my wife's FNB account"

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Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2015, 12:30
Official
Hello DiscoStu,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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