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nonhlanhlanh N
1 reviews | Active since Oct 2016
07 Dec 2021, 08:09
Online banking
Ive been struggling to access internet banking for a week now it keeps telling me to sign in when i do it wants me to load my card details when i do it tells me card is already linked its so frustrating to not being able to access internet banking can't even download ur cell phone banking app can't even go through the call center this is really not on can someone help m to access my online banking
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Dec 2021, 08:18Dear Nonhlanhla N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply07 Dec 2021, 08:18
Official
Dear Nonhlanhla N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
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nonhlanhlanh N's updateReviewer Update
07 Dec 2021, 17:25Do u guys have any issues with internet banking n if so wen will it b resolved its really a huge inconvenience
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nonhlanhlanh N's update07 Dec 2021, 17:25
Reviewer Update
Do u guys have any issues with internet banking n if so wen will it b resolved its really a huge inconvenience
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nonhlanhlanh N's updateReviewer Update
08 Dec 2021, 09:24U guys a not even prepared to call or assist i need to make payments i can't cause i can't access my internet banking ive never been so disappointed ☹ wat must i do now?
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nonhlanhlanh N's update08 Dec 2021, 09:24
Reviewer Update
U guys a not even prepared to call or assist i need to make payments i can't cause i can't access my internet banking ive never been so disappointed ☹ wat must i do now?