RP
Raisha P
1 reviews | Active since Aug 2013
02 Feb 2016, 13:28
Online banking
I was using my online banking to buy airtime I clicked on Vodacom and purchased a R100 airtime but when I checked it showed cell c I tried calling the call centre as usual they are busy and the line was cut I emailed and there response was they cannot assist me with have my money returned or even to send me the correct airtime how is that assistance
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Standard Bank's replyOfficial
03 Feb 2016, 10:43Hello raisha1990,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Feb 2016, 10:43
Official
Hello raisha1990,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***