Online banking

Today I am so disappointed to call myself a client of Standard Bank after 23 years in banking with your company I have no joy it use to be a good Bank but sorry to say its no longer even capitec is better than Standard Bank

I went into a branch to figure out my internet banking was told to do digime witch I did before I was in a branch for over 2h as questions are long little staff and even if they see branch busy they leave but if they sorted out the problem I would not complain but guess what no luck I have the same issue I can't buy online can't open investment accounts can't add new beneficiaries its disappointing after I tried phoning I holded on 45min no luck I phoned my personal Banker no luck I will be moving my account and my investments if thus is not being sorted out ASAP THIS IS IF SOMEONE EVEN CARES!!!!!