1 reviews | Active since Jun 2012
Online application for ID/passports
A few days ago I lost my ( new) ID card. No problem, I thought, easily through Standard bank online. How wrong I was. After battling for some time on the internet, I finally went into a branch hoping someone can assist. They gave me a printout with instructions on how to apply. Imagine my complete disbelief when I discovered that only clients between the ages of 25-40 can apply. The rest of us plebs must queue for hours in the blazing sun at Home affairs! How is it possible that the bank, not only discriminate against over 40's, but insult as in the process as well!!
Thank you for posting your comments.
Your concerns have been escalated to our Cresta branch manager.
We apologize for the inconvenience and undue frustration, this has caused you.
We greatly appreciate your continued support and loyalty.
Regards
Simphiwe Mtolo
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your concerns have been escalated to our Cresta branch manager.
We apologize for the inconvenience and undue frustration, this has caused you.
We greatly appreciate your continued support and loyalty.
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***