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Maserame M

1 reviews | Active since Oct 2023

11 Oct 2023, 13:44

Online ****

I was ****med in the past two weeks. They said they are busy investigating, today i went to the bank for feedback. Only to find out they did not investigate anything and i need my money as soon as possible. I've been going up and down with no luck ๐Ÿ˜ญ๐Ÿ˜–. Can someone please help me out, i don't know what to do anymore. Their service is very bad.

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Replies (3)
Standard Bank
Standard Bank's reply11 Oct 2023, 13:58
Official
Dear Maserame

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Oct 2023, 13:30
Official
Dear Maserame

Thank you for taking our call.

Please be advised that we will wait for the refund to reflect on the account.

Have a great day further.

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply18 Oct 2023, 14:15
Official
Dear Maserame

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please donโ€™t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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