1 reviews | Active since Jun 2016

30 Jan 2017, 12:34

Onhold for 3 days now....

<p>Have been calling Standard Bank call centre since Saturday midday and have been on hold till my airtime runs out. This morning called again, im writting this while still holding for the next available consultant. I understand your lines are busy but really. Money is being debited out of my account and have been calling for help but nothing since Saturday, how long do i have to hold on? its now 35 minutes of holding. This is really not nice</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2017, 16:04
Official

Good day Chabi Chaps

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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