IM
Ian M
1 reviews | Active since Jun 2020
29 Nov 2024, 20:35
Ongoing Fundamental IT Problems with Standard Bank
Standard Bank, I have been unable to make immediate payments all day today. I saw reviews of this happening in 2023. The error code I keep getting is: 'Error code 2019 received from VBHOst'. Because of this inconvenience I am going to miss month-end debit order payments. This is highly inconvenient and expensive for me. What are you doing to resolve this? When will this be resolved?
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Standard Bank's replyOfficial
30 Nov 2024, 07:52Dear Ian,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2024, 07:52
Official
Dear Ian,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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