Ongoing battle with Standard Bank to wind up my late wife's estate.

Thank you Standard Bank for providing a Tax certificate at long last. Also many thanks to Hello Peter for their assistance in this matter, There is another problem. My deceased wife has some money in your U Care account. The Bank has already been been given the required documents to settle the Estate of the late Mrs .Elmara Willis many months ago. However because of some internal glitch you never received them. I am now forced to apply for this money to" U Care "directly along with a certified Power of Attorney from my attorney to claim the money. I have now obtained these documents which include My attorneys ID, My ID, My wife's ID ,certified proof of marriage and a letter requesting that the money be paid into my account. However you claim you cant just EFT it to me but I have to open a Standard Bank account in my name. This you explain to me is going to take some many weeks because your computer cant open a banking account in the name of someone born in England. This whole saga needs to be brought to the attention of Standard Bank management and the public because there are many people in South Africa who have not got the resources ,the time and the patience to deal with a total mountain of red tape and having to resend the same information repeatedly and have to open up unwanted banking accounts etc., etc. I trust this may be a wake up call to you or perhaps you are too far gone already and will respond with the usual bullskit,,,,We Care About You.