1 reviews | Active since May 2016

15 May 2020, 11:18

Ongoing ATM problems

This is the FOURTH TIME I have attended at Standard Bank Northgate Branch when the ATM machines do NOT function properly. I wanted to deposit R1 850 into the machine for my credit card and it kept on spitting out R100 note. There was nothing wrong with the note. I wanted to pay the instalment due which is now R100 short. That is no fault of mine. Please call me on *** so that I may arrange for the shortfall of the R100. Thank you

0
Replies (2)
Standard Bank
Standard Bank's reply15 May 2020, 14:06
Official
Dear Lestie

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply20 May 2020, 15:11
Official
Dear Lestie West

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,