LB
Lourens B

1 reviews | Active since Mar 2015

10 Mar 2015, 21:33

One time pin

I have been at the bank now three times with the same problem. I work far from the nearest town and must take a whole day leave to get to the bank. I struggle to do any internet banking as I simply do not get my One Time Pin. It's not easy for me to do banking without internet banking as I work 120 km from the nearest Standard bank. I am highly disappointed in Standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply11 Mar 2015, 08:34
Official
Hello LouwieB,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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