1 reviews | Active since Sept 2016

26 Sept 2016, 19:16

One time password to log onto internet manking

<p>Trying to log onto internet banking and is asked for a one time password.Have been waiting for almost an hour and have still not receive my pas word.Standerd bank your service are getting worse by the day,maybe it is time to switch to another bank.</p>

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Replies (2)
Standard Bank
Standard Bank's reply27 Sept 2016, 09:32
Official

Good day Jacques Le Roux

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Sept 2016, 09:24
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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