VB
Veronica B

1 reviews | Active since Mar 2009

01 Sept 2020, 15:04

One Staff Member Saves the Day

If it was not for Dineo Tsotetsi at the Standard Bank K90 branch in Boksburg, my husband and I would have both changed banks and not looked back. The service received from Standard Bank in the past 3 weeks have been lacking to say the least, but due to this particular lady going out of her way to resolve our issues, we will stay. This compliment & rating is for her only - not Standard Bank as a whole.

Thank you, Dineo, for excellent service.

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Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2020, 15:21
Official
Dear Veronica

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Dineo Tsotetsi.

Kind regards

Complaint Resolution Centre
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