MN
Malcolm N
1 reviews | Active since Dec 2016
20 Jul 2023, 12:38
One-sided communication channel
The contact us e-mail address that Standard Bank has on their website does not exist. I presume Standard Bank has no interest in entertaining communication from anyone.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Jul 2023, 12:40Good Day Malcolm
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jul 2023, 12:40
Official
Good Day Malcolm
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
MN
Malcolm N's updateReviewer Update
20 Jul 2023, 12:51This is not the first time I reported this issue. Clearly my feedback from the last time was ignored. I'll assume you don't treat everyone this way and that there is an element of ************** toward me.
MN
Malcolm N's update20 Jul 2023, 12:51
Reviewer Update
This is not the first time I reported this issue. Clearly my feedback from the last time was ignored. I'll assume you don't treat everyone this way and that there is an element of ************** toward me.
Standard Bank's replyOfficial
20 Jul 2023, 12:53Good Day Malcolm
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jul 2023, 12:53
Official
Good Day Malcolm
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***