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bmwedg B

1 reviews | Active since Apr 2017

19 Nov 2021, 09:09

One person in Standard Bank

Not often we praise Banking Services these days. NOLUTHANDO NWAMUSI of Standard Bank Norwood was very helpful. The staff availability was poor but this lady was helpful. Banks have forgotten that they are Service Providers!

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Replies (2)
Standard Bank
Standard Bank's reply19 Nov 2021, 11:44
Official
Dear Cecilia W

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with NOLUTHANDO NWAMUSI.

Kind regards

Complaint Resolution Centre
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bB
bmwedg B's update19 Nov 2021, 15:00
Reviewer Update
Thank you , Standard Bank BUT ! ---I think you HAVE forgotten you are part of the Service Industry.
Everything CANNOT be done on line . At least you did reopen Norwood Branch but the staff component is inadequate.