One of the most useless banks

Item: Standard Bank
Rating: 1
Author: Thomas M

Dear Standard Bank, I am very flabbagasted by the manner in which I am being treated . I called into your customer service line until my artime ran out. I bought airtime with the banking app for 141 and the airtime never came to my phone but the airtime was deducted. Please sort it out or I am reporting you to hello peter and teitter

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Feb 2018, 12:24

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply27 Feb 2018, 12:24

Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

01 Mar 2018, 10:29

Thank you for allowing us the opportunity to look into your matter.

Your concerns was escalated accordingly.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank's reply01 Mar 2018, 10:29

Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was escalated accordingly.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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