MH
Mark H

1 reviews | Active since Jul 2016

15 Feb 2019, 15:01

One of the dumber banks

I go into Cavendish branch. There are ZERO people in the queue for the 2 tellers. 20 people in the queue for the 3 enquiries people. I ask the teller for a statement of my account. Joke of jokes: He says he can't give me one but enquiries or the AutoPlus ATM outside can! I go to the ATM and the queue had 10 people in it.

Definitely one of the dumber banks out there.

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2019, 05:06
Official
 
Thank you for posting your comments. 
 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
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