ZV
Zethu V

1 reviews | Active since Oct 2015

15 Jan 2018, 07:10

ONE MONTH LATER, I STILL DON'T HAVE AN ANSWER

On the 8th of December 2017, I called in trying to understand something on my VAF account. I went back and forth between 4 consultants for 30 mins and never got an answer. I wrote a review here on hellopeter and only got email responses telling me that my query has been logged. Later, a lady called Busisiwe Moilwe sent me an apology email but did not offer any help. I thanked her for the apology and told her that I still have not been assisted.

This is such poor service and I am not happy at all. I still want to know what happened to my VAF account because nothing has changed.

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Replies (1)
Standard Bank
Standard Bank's reply15 Jan 2018, 07:55
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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