tH
ted H
1 reviews | Active since Dec 2011
11 Sept 2015, 06:56
ONCE MORE OFFLINE !!!
Normally three strikes and you are out ! Standard Bank has only one more but of course nothing but a terse apology will be the outcome.Did anyone find out how one can lodge a complaint with them ?please let me know a search on their website comes up with nothing !! Send a secure message while logged in brings also nothing.These people are far too big for their boots.Time they learnt a bit of humilty and concern towards their small customers ! Why did it take them four hours before we got a sms to say they were offline yesterday ??
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Standard Bank's replyOfficial
11 Sept 2015, 09:46Hello hammote1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Sept 2015, 09:46
Official
Hello hammote1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***