Once covid is over I am moving to fnb

Item: Standard Bank
Rating: 1
Author: Kyle S

Every single day you'll are sending me an email regarding the same information which I send you guys every single day ,its obvious nobody knows how to do their damn job ,I want to know why is my overdraft service fee gone up can you guys answer that simple request

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

11 Nov 2020, 04:46

Dear Kyle Sirkar

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply11 Nov 2020, 04:46

Official

Dear Kyle Sirkar

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Kyle S's updateReviewer Update

13 Nov 2020, 12:05

I am still waiting, its absolutely disgusting that you guys treat your customers like trash

Kyle S's update13 Nov 2020, 12:05

Reviewer Update

I am still waiting, its absolutely disgusting that you guys treat your customers like trash

Kyle S's updateReviewer Update

13 Nov 2020, 12:08

You think a business that is losing customers would want to keep the customers they already have , FNB
CAPITEC
DISCOVERY BANK
NEDBANK
ABSA
TYME BANK
as you can see there is plenty of other banks I dont need to stay with you guys

Kyle S's update13 Nov 2020, 12:08

Reviewer Update