Once again they take the cake

<p>Went to the midrand branch, submitted fica documents, was told by Sandiswa that all is in order,</p> <p>Received an email to advise that its now “URGENT” and I need to submit fica documents. I cannot explain how frustrating dealing with standard bank is becoming. Worst service ever, I call the number ***and got through to Sandisiwe and was told that she has to ask me questions that are outsourced and not normal security questions, I mean what kind of circus is standard bank running, the ring master must be really good at stirring **** up for customer who actually pay bank charges. This service is not acceptable, I was told by Sandisiwe that she will transfer me to the Midrand branch so I could speak to Sandiswa, its now almost 15 minutes and I’m still holding on. I expect a call regarding this!!!</p> <p> </p>