ONCE AGAIN SERVICE THAT STINKS FROM STANDARD BANK

I did not receive any credit card statement this month. The statement is always emailed to me by the 4th of the month. I phoned account enquiries on ***to ask for a statement to be emailed . I was told that I could not get a statement emailed as the bank would charge me for the statement. I could not be given the outstanding amount on the 2nd of April statement. The only amount that I could get outstanding was the total owing today for the whole account. The above situation is completely unacceptable. This case shows that Standard bank is not a first world bank but one that practices lower than third world standards. If this complaint is not resolved I will most certainly be looking for a new credit card at another bank.