Once again/ PATHETIC!!!!!!

4 months in a row. Incorrect deductions on my account. And this is my financial and credit record been affected due to their incompetence. I KEEP GETTING SMS'S, I give he instruction and then the next month nothing happens or the arrangement is not followed, and I have to make a new arrangement , each month the number just escalating with interest, and I as the customer is held liable. What BS.

I get told a supervisor will contact me. 3 weeks later the same things happens, but now I'm trying to get my car sorted and I cant because standard bank has me in arrears on ICT.

Can believe this!!!!!! honestly.