RJ
Ronelda J
1 reviews | Active since Dec 2017
10 Jan 2026, 09:17
Once again bought electricity via Standard Bank app
Once again bought electricity via Standard Bank app. Once again did not receive the voucher. And when I go into the app to retrieve it there, that service is simply not available. Truly a disgrace that that something so simple is made so unfathomably hard by Standard Bank. Definitely never buying electricity through them ever again.
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Standard Bank's replyOfficial
10 Jan 2026, 09:28Dear Ronelda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply10 Jan 2026, 09:28
Official
Dear Ronelda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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