RJ
Ronelda J
1 reviews | Active since Dec 2017
14 Jan 2026, 11:07
On Saturday I had a problem with an electricity voucher that's wasn't sent and that I could also not retrieve via the app
On Saturday I had a problem with an electricity voucher that's wasn't sent and that I could also not retrieve via the app. I sent a complaint using Hello Peter, the banking app and Facebook. It was close to the end of business hours and I did not think I would be assisted before Monday. However, by 13h00 I was contacted and the voucher sent. That was excellent customer service. Thank you, Standard Bank!
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Standard Bank's replyOfficial
14 Jan 2026, 11:10Good day Ronelda,
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
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Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
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Standard Bank's reply14 Jan 2026, 11:10
Official
Good day Ronelda,
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
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