EB
Estelle B
1 reviews | Active since Jul 2011
11 Oct 2022, 11:54
On line banking at Standard Bank is impossible. Errors keep on returning.
It's Standard Bank AGAIN. My 2 online problems were resolved and now they are back again. This happens every month or so. I cannot operate my current account online. To add insult to injury, when I asked to be transferred to a Supervisor, my call was ended. I am GATVOL!!!!!!!!!!!!!!!!!!!!!!!! I need someone in authority at Standard Bank to contact me IMMEDIATELY. Estelle
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
11 Oct 2022, 12:12Good day Estelle
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regardsStandard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regardsStandard Bank Hello Peter Team ***
Standard Bank's reply11 Oct 2022, 12:12
Official
Good day Estelle
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regardsStandard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regardsStandard Bank Hello Peter Team ***
EB
Estelle B's updateReviewer Update
13 Oct 2022, 10:39Hullo Standard Bank! I have heard nothing from you and I still cannot pay my accounts because I cannot increase my monthly online limit.
Where is the urgency?????????????
Where is the urgency?????????????
EB
Estelle B's update13 Oct 2022, 10:39
Reviewer Update
Hullo Standard Bank! I have heard nothing from you and I still cannot pay my accounts because I cannot increase my monthly online limit.
Where is the urgency?????????????
Where is the urgency?????????????
Standard Bank's replyOfficial
13 Oct 2022, 10:42Good Morning Estelle
We sincerely apologize for the delay in getting back to you.
Our team will be in contact with you.
Please be on the lookout for our call.
Thank you
Kindest regardsStandard Bank Hello Peter Team ***
We sincerely apologize for the delay in getting back to you.
Our team will be in contact with you.
Please be on the lookout for our call.
Thank you
Kindest regardsStandard Bank Hello Peter Team ***
Standard Bank's reply13 Oct 2022, 10:42
Official
Good Morning Estelle
We sincerely apologize for the delay in getting back to you.
Our team will be in contact with you.
Please be on the lookout for our call.
Thank you
Kindest regardsStandard Bank Hello Peter Team ***
We sincerely apologize for the delay in getting back to you.
Our team will be in contact with you.
Please be on the lookout for our call.
Thank you
Kindest regardsStandard Bank Hello Peter Team ***
EB
Estelle B's updateReviewer Update
13 Oct 2022, 21:10Please call me tomorrow Friday at 9am
EB
Estelle B's update13 Oct 2022, 21:10
Reviewer Update
Please call me tomorrow Friday at 9am
Standard Bank's replyOfficial
14 Oct 2022, 08:17Good Day
We will get our consultants to revert to you.
KInd Regards
Standard Bank Hello Peter
***
We will get our consultants to revert to you.
KInd Regards
Standard Bank Hello Peter
***
Standard Bank's reply14 Oct 2022, 08:17
Official
Good Day
We will get our consultants to revert to you.
KInd Regards
Standard Bank Hello Peter
***
We will get our consultants to revert to you.
KInd Regards
Standard Bank Hello Peter
***
Standard Bank's replyOfficial
14 Oct 2022, 09:31Good Morning Estelle
Thank you for taking our call.
We have sent you an email. Kindly review and respond accordingly.
Have a great day further.
Thank you
Kind Regards
Standard Bank Hello Peter
***
Thank you for taking our call.
We have sent you an email. Kindly review and respond accordingly.
Have a great day further.
Thank you
Kind Regards
Standard Bank Hello Peter
***
Standard Bank's reply14 Oct 2022, 09:31
Official
Good Morning Estelle
Thank you for taking our call.
We have sent you an email. Kindly review and respond accordingly.
Have a great day further.
Thank you
Kind Regards
Standard Bank Hello Peter
***
Thank you for taking our call.
We have sent you an email. Kindly review and respond accordingly.
Have a great day further.
Thank you
Kind Regards
Standard Bank Hello Peter
***