On hold for more than 30 minutes

Item: Standard Bank
Rating: 2
Author: Samanrha S

Hi After trying 10 times and the phone kept on being put down. I am on hold. I am trying to speak to someone in the Home Loan department for over 30min and still waiting. *** I

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

03 Feb 2015, 10:38

Hello mish2220,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply03 Feb 2015, 10:38

Official