On hold for 30 mins

<br> Hello <br> <br> I need to make one urgent payment and need help from standard bank offs**** division<br> <br> I must have called them 4 times, no one answers <br> <br> Each call i must be on hold for ten mins - 20 mins <br> <br> pathetic, service <br> <br> i even mailed two different places for offs**** , waiting for a response<br> <br> Can some one please call <br> <br> i need to close this account and move to Nedbank offs**** <br> <br> <br> I called Nedbank offs****, within 10 secs some one answered , <br> <br> <br> <br> <br>